When you apply online, and if you are eligible for the service, you are emailed a downloadable Provisional Certificate of Eligibility. The certificate will allow you to inform your Accommodation Provider that you have a Rental Guarantor in principal should they require official assurance before showing you any properties. However, please note that you will still need to complete the application process before we become your guarantor. The certificate is just proof that you are eligible to use our service not that we are already acting as your guarantor. We will only sign the Guarantor Deed with your Accommodation Provider once you have completed the full application process with us.
How can we help?
I have applied online and received a Provisional Certificate of Eligibility. What is this and what do I do with it?
Housing Hand Updated : January 09, 2018 02:21 pm
- Can Housing Hand stand as rent guarantor for a group?
- How does your Guarantor service work?
- Can I pay monthly for the guarantor service?
- How do I pay for the service?
- How long does the process take?
- I am an international student. Do I need to be in the UK to complete the application?
- How long does Housing Hand stand as my UK Guarantor?
- Should I pay the administration fee to my Accommodation Provider prior to completing the Housing Hand Guarantor process?
- What happens if my landlord does not accept Housing Hand ?
- What is the status of my application ?
- When will I get my contract ?
- Why is it taking so long?
- What are Housing Hand's guarantor details?
- What is Housing Hand's National Insurance number?
- How do I sign the online contract?
- How to get your National Insurance number (NI number)
- What is the Housing Hand refund policy?
- Can I change a co-signer and what do I do?
- What happens if I move out and end my Tenancy Agreement early?
- What happens if I am late paying rent?
- How do I renew my Guarantor Agreement with you?
- What is your refund policy?
- Do I always need a guarantor for renting in the UK?
- Can my guarantor back out?